Attention, Adobe Users:
CITES Software WebStore has updated its Adobe offers to include the new Adobe Upgrade Plan/Maintenance for the period extending from December 1, 2007 to November 30, 2009.
What is the Upgrade Plan/Maintenance?
The Upgrade Plan/Maintenance entitles you to all upgrades released on the licensed product during the 24-month subscription period. The current maintenance period is December 1, 2005, to November 30, 2007. The new maintenance period is December 1, 2007, to November 30, 2009. Maintenance does NOT cover the cost of media, though all upgrade releases are available for download on the WebStore. If you prefer to receive physical media, you can expect to incur a cost of $5 for the first CD/DVD and $1.50 per additional disk.
Who is eligible to enroll in Maintenance?
- If you purchased your Adobe license with Maintenance from Central Stores or the WebStore after December 1, 2005, then you are eligible to enroll in the new Maintenance subscription period. You have until May 31, 2008, to enroll in Maintenance, but WebStore highly recommends that you enroll in Maintenance immediately. If you are not currently enrolled in Maintenance and Adobe releases a new version of your product, then you are required to actually purchase the product before being allowed to enroll in the new subscription period. You must be on the latest version of a product to enroll in Maintenance.
- If you purchased an Adobe license without Maintenance but are on the most current version of the product, then you are entitled to enroll in the new Maintenance subscription period. If you do not purchase the new Maintenance plan and Adobe releases a new version of your product, then you will not be allowed to enroll in Maintenance until you purchase the new version.
- All new license purchases on the WebStore currently have the option to purchase Maintenance under the new subscription period that expires November 30, 2009.
Should I enroll in Maintenance if I am eligible?WebStore strongly recommends enrolling in the Adobe Maintenance subscriptions, as it will usually save you money in the long run. For example, if you purchase Acrobat Professional ($40) and the new Maintenance ($20) through the WebStore, your total cost for the next two years will be $60. If you elect not to purchase Maintenance, you will initially save the $20 Maintenance fee, but you will pay $40 for each upgrade. Considering that Adobe releases one upgrade per year, you will probably end up paying twice the amount ($120) over the term of the subscription. Additionally, there is no guarantee that the price of the product will remain $40 in the future, as upgrades often increase in price.
I am trying to purchase Maintenance but the WebStore says I am not eligible.You are entitled to purchase Maintenance if you are on the latest version of the product or were enrolled in the December 1, 2005, to November 30, 2007, Upgrade Plan. Your license may have been purchased by someone in your business office and, consequently, our records do not show you as being eligible for the upgrade. Please email the CITES Software Webstore and provide the SR number of the original purchase. Once we verify you have a valid license and are eligible for the current maintenance plan, we will enable your access to the appropriate WebStore offer.
What if I want to purchase Adobe products for my personal home machine? Adobe recently announced a new pilot program running until March 15, 2008, that allows Faculty and Staff to purchase Adobe products for personal use at student prices. These offers are now available on the WebStore. For more information, please review the official program announcement (
http://webstore.uiuc.edu/newsitem.aspx?PostID=3087) in the NEWS section of the WebStore.
What should I do if I am not sure how to proceed or have additional questions?Please contact the WebStore at
webstore@uiuc.edu, and we will help you with any questions you may have.